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Radio Rentals Self-Service Hub

Use our Self-Service Hub to access a range of online tools to help you manage your Radio Rentals account.

Make a payment online

Call our friendly customer service team on 131 181 to arrange a direct debit.

Click here and pay online 24/7 using a credit or debit card.

Make a payment via Bpay Biller Code 5264. The Reference Number is your 8 digit Radio Rentals Account Number.

Click here and pay online at anytime 24/7 via our payment portal.

Please email the completed form to: customersupport@radio-rentals.com.au

If your items is damaged or faulty, please contact us immediately via 131 181 or by email customersupport@radiorentals.com.au. Alternately you can fill out our Repair & Replacement Application Form for Loss or Damage which you can find from the button below and we will be in touch with you around next steps. 

Update my account details

How do I update my account details?


We’re Here to Help!

If you are an existing Radio Rental customer we’re here to help.

Your rental agreement will continue to be serviced in accordance with your existing terms and conditions.

If you have any account queries that have not been answered here or would like to update your account details, please contact our friendly Customer Service team on 131 181.

Moving House? New contact number or email address?


To update your account details, please contact our friendly Customer Service team on 131 181 who will be able to assist you.

Experiencing financial hardship

If you are an existing Radio Rentals customer and experiencing financial hardship, please contact the team on 131 181 for further assistance and to discuss your options.